Deft Move
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I need to address someone who’s underperforming

Name the gap early, clearly and kindly — before it becomes a performance plan or a resignation you didn’t see coming.

Handle an underperformer

Name the gap early, clearly and kindly — before it becomes a performance plan or a resignation you didn’t see coming.

7 cards · 2 free to preview

Start the path →
  1. 1 Make it safe to say the hard thing Make it safe to hear before you make it hard to say. Play New Manager Free
  2. 2 Name the performance gap early Diagnostic New Manager Members
  3. 3 Open the conversation you’re dreading Script New Manager Members
  4. 4 Vagueness Is the Cruelty Principle Hard Conversations Free
  5. 5 Feedback that lands: SBI Script New Manager Members
  6. 6 Ask for the one thing Script New Manager Members
  7. 7 When You’ve Said It Before Play Hard Conversations Members

Deft Move

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